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Website touchpoint inspiration for customer journeys
Website touchpoint inspiration for customer journeys

In this article you will find examples of touchpoints for your customer journeys

Christiaan Proper avatar
Written by Christiaan Proper
Updated over a week ago

Orientation phase:

  • X people are shopping right now

  • Newsletter notification

  • Product recommendation

  • Blog post recommendation

Comparison phase:

  • Notification with company rating by customers

  • Discount code for returning visitors

  • Notification with link to FAQs

  • Product recommendation

  • "Our advantages"

Decision phase:

  • Persuasion notifications, like:
    - [x] people are looking at this product right now
    - This product has been viewed [x] times today
    - This product is almost sold out!
    - This product has been sold [x] times this week
    - [x] people are buying this product right now
    - This product has been bought [x] minutes ago from [city]

Evaluation phase:

  • Write a review

  • Recommendation based on purchase

  • Read this blog article

  • Follow us on our social channels!

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