The way events are handled within Analytics 4 is different from the older version. Therefore you will need to create a new configuration. Currently, Datatrics is only compatible with GA4 integrations that have been configured with Google Tag Manager. This document describes the steps how to do this.
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First, head over to your GTM container.
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Go to the variables section and create the following variables:

Next up, create a new trigger:
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​Name: DatatricsEvent

Event name:
DatatricsEvent
​This trigger fires on:
Some events --> eventAction - contains - touchpoint
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After you've performed these steps, save the trigger.
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Now head over to the tags section, and create a new Google Analytics 4 tag.
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​Name: Datatrics - GA4 Events
​Configuration type: Google Analytics 4
​Event name: datatrics_touchpoint
Event parameters
​parameter name & value:
event_action: {{eventAction}}
event_label: {{eventLabel}}
event_value: {{eventValue}}
User properties
​property Name & value:
datatrics_group: {{Datatrics- Group}}
datatrics_segment: {{Datatrics - Segment}}
-- add other optional propertynames based on the variables.
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Now head over to GA 4, and navigate to the admin --> property
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Go to configure --> Custom definitions
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Create a new custom definition for the Datatrics groups:
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Create a new custom definition for the Datatrics segments and other variables that you want to show:
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After this has been done, go to configure --> audiences.
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Click on create a new audience, give the segment a fitting name, like:
Datatrics group - hide
Datatrics group - show
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Select datatrics_group - contains - show.
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After performing this action, create another segment for the hide group.
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When the above has been performed, you can see and compare the Datatrics A/B Testing groups in Google Analytics 4.
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