Generally you will start off by importing your content to our platform through external means (connecting your e-commerce tooling or uploading a CSV / XML file). You may however want to manually add content at a later point. Want to know how to upload a CSV / XML file? Check out this article about our custom importer

To create content, head over to the content section of our platform. Once you are here, click on the create content button shown in the screenshot below.

After clicking this button, the following screen will open up:

You can now start filling in these fields to create your own content. Let's run through them and give you some hints for each one.

  • Name: This one is very simple. You can fill in the name you want to give to this item. Keep in mind that you may want to show the name of your item to your visitors (mainly when it is a product). So choose the name that is best fit for the item.

  • Description: When you are creating a product, this will generally be a simple product description that you can showcase in your touchpoints. You may however want to fill in some very specific text here if you are creating something like persuasion notifications and want to use this text in such a notification.

  • URL: This is the URL your content item links to. When creating a touchpoint you will generally have a call to action with a clickable button. The standard value for this button will be set to the URL you fill in here.

  • Image URL: This is the URL to the image that goes with your item. This will usually be an image of the item that you are creating. You can also upload an image using the Upload Image button.

  • Tags: Tags mostly aren't displayed when recommending a content item to your customers. They are used for keeping your content organized. You can for example use them to create collections based on your items.

  • Custom fields: All the fields we have discussed above are pre-defined fields created by us. You may however want to use fields of your own that you can use in your touchpoints. One prominent example here is the field "price". By creating a field called "price" you can assign a value to it. You can then request this value with {{item.price}} in your touchpoint.

Note: Do not forget to save your item after your are done!

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